{"id":71860,"date":"2024-12-19T18:08:38","date_gmt":"2024-12-19T18:08:38","guid":{"rendered":"https:\/\/utelisys.com\/?page_id=71860"},"modified":"2025-01-09T13:20:05","modified_gmt":"2025-01-09T13:20:05","slug":"lohuizen","status":"publish","type":"page","link":"https:\/\/utelisys.com\/en\/support\/lohuizen\/","title":{"rendered":"Lohuizen"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;gcid-0cba4341-0817-41c9-9f35-ad1f6e1d3fd0&#8243; background_enable_image=&#8221;off&#8221; background_enable_video_mp4=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10vh||10vh||true|false&#8221; global_colors_info=&#8221;{%22gcid-0cba4341-0817-41c9-9f35-ad1f6e1d3fd0%22:%91%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;750px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; header_4_font=&#8221;Roboto Flex|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_4_font_size=&#8221;12px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||-7px||false|false&#8221; custom_margin_tablet=&#8221;0px||-7px||false|false&#8221; custom_margin_phone=&#8221;0px||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;45%&#8221; animation_speed_curve=&#8221;ease&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Need support?<\/p>\n<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.3&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||2px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_slide=&#8221;15%&#8221; animation_speed_curve=&#8221;ease&#8221; header_font_size_tablet=&#8221;56px&#8221; header_font_size_phone=&#8221;22px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;25px&#8221; module_alignment=&#8221;center&#8221; max_height=&#8221;2px&#8221; custom_margin=&#8221;0px||19px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; animation_style=&#8221;slide&#8221; animation_delay=&#8221;200ms&#8221; animation_intensity_slide=&#8221;30%&#8221; animation_speed_curve=&#8221;ease&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ Contact Section&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.27.4&#8243; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;rgba(41,196,169,0)&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; background_last_edited=&#8221;on|phone&#8221; background_image_phone=&#8221;https:\/\/ba-go.nl\/wp-content\/uploads\/2022\/04\/varen_zeeland-37-1.jpg&#8221; background_enable_image_phone=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.27.4&#8243; width=&#8221;90%&#8221; max_width=&#8221;1300px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;Roboto Flex|700||on|||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;gcid-f8df3f03-1146-4135-ac87-e4f1ea47d81b&#8221; header_4_font_size=&#8221;12px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||7px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-f8df3f03-1146-4135-ac87-e4f1ea47d81b%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Reliable Connectivity for Lohuizen<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||14px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; header_2_font_size_tablet=&#8221;42px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_2_text_color%22%93}&#8221;]<\/p>\n<h2>Utelisys Services for Lohuizen<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;0px||18px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;left&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Tips for Maintaining Your Internet Connection<\/h3>\n<p>Some questions are frequently asked at our support desk. This is a short list of tips on what to do and what not to do based on that list of frequently asked questions. Follow up on these tips and your Internet connection will stay up and running in perfect condition. These tips are to be applied to all connections via a wall outlet for a network cable. For xDSL and WiFi-users, some of these tips may not apply, but most of them are generally useful.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Do\u2019s and Don\u2019ts for the Internet Connection<\/strong><\/h4>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<h5><strong>Do\u2019s<\/strong><\/h5>\n<ul>\n<li>Keep all your equipment up-to-date.<\/li>\n<li>Install a virus scanner and update it regularly.<\/li>\n<li>Use a wireless router if you want to connect via WiFi.<\/li>\n<li>Make sure the security of your wireless network is sufficient; you are responsible for any misbehavior through your Internet connection.<\/li>\n<li>In case of issues, disconnect any network equipment and check your connection via a network cable. Note that we do not provide support for non-Utelisys network equipment.<\/li>\n<li>Always use the contact details provided to reach out to support.<\/li>\n<li>When emailing support, provide sufficient information, including your contact details, phone number, room number, and a clear description of the issue.<\/li>\n<li>Register all your equipment on your Internet connection. If your router cannot register itself, contact support via phone or email. Provide your room number, the router&#8217;s brand, and keep the router connected until you are notified that it is registered. You may need to reboot your router afterward.<\/li>\n<li>If your room number on the registration portal does not match your actual room number, report this to the support desk.<\/li>\n<\/ul>\n<h5><strong>Don\u2019ts<\/strong><\/h5>\n<ul>\n<li>Don\u2019t connect switches; use a wireless router instead.<\/li>\n<li>Don\u2019t use \u2018WiFi Amplifiers\u2019 or \u2018-repeaters\u2019; use a wireless router instead.<\/li>\n<li>Don\u2019t connect Wireless Access Points; use a wireless router instead.<\/li>\n<li>Don\u2019t connect a router incorrectly. Always use the \u2018WAN\u2019 or \u2018Internet\u2019 port (usually distinctively colored) to connect to the wall outlet.<\/li>\n<li>Don\u2019t use a (DSL) Modem as a replacement for a wireless router unless it has an extra &#8216;WAN&#8217; port.<\/li>\n<li>Don\u2019t connect via both wireless and wired networks simultaneously. Use only one connection type to avoid network loops.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;Roboto Flex|700||on|||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;gcid-f8df3f03-1146-4135-ac87-e4f1ea47d81b&#8221; header_4_font_size=&#8221;12px&#8221; header_4_letter_spacing=&#8221;2px&#8221; header_4_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||7px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-f8df3f03-1146-4135-ac87-e4f1ea47d81b%22:%91%22header_4_text_color%22%93}&#8221;]<\/p>\n<h4>Please check our <\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;0px||14px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; header_2_font_size_tablet=&#8221;42px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_2_text_color%22%93}&#8221;]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;0px||18px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;left&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Some questions are frequently asked at our support desk. This is a short list of tips on what to do and what not to do based on that list of frequently asked questions. Follow up on these tips and your Internet connection will stay up and running in perfect condition. These tips are to be applied to all connections via a wall outlet for a network cable. For xDSL and WiFi-users some of these tips are not applicable but in general most of them are.[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; icon_color=&#8221;#070262&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;23px&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22open_toggle_text_color%22,%22toggle_text_color%22%93}&#8221;][et_pb_accordion_item title=&#8221;How can I ensure my Internet connection stays stable and secure?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Keep all your equipment up-to-date.<\/li>\n<li>Install a virus scanner and update it regularly.<\/li>\n<li>Use a wireless router to connect via Wi-Fi instead of directly connecting other devices.<\/li>\n<li>Always use the \u2018Public Network\u2019 setting for your Internet connection if you&#8217;re not using a router.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What should I do if my Internet connection is not working properly?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Disconnect any network equipment not provided by Utelisys.<\/li>\n<li>Test your connection using a network cable and disable Wi-Fi temporarily.<\/li>\n<li>Reboot your router by pulling the power cord for five seconds. Do not press the reset button if you have an xDSL modem.<\/li>\n<li>If the problem persists, contact your building\u2019s Internet service administrator or reach out to Utelisys support with your contact details, room number, and a clear description of the issue.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What network devices should I avoid using?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Do not connect network switches; use a wireless router instead.<\/li>\n<li>Avoid using Wi-Fi amplifiers or repeaters.<br \/>Do not connect additional Wireless Access Points.<\/li>\n<li>Never connect a router the wrong way\u2014only use the WAN or Internet port (usually highlighted in a distinct color).<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I use both wired and wireless connections at the same time?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]No, always use either a wired connection or a wireless connection, but not both simultaneously. Combining them may create network loops and cause connectivity issues.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I contact Utelisys for support?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]You can reach Utelisys via the following:<\/p>\n<p>Phone: <a href=\"tel:+31205618000\">+31 (0)20 561 8000<\/a><br \/>\nEmail: <a href=\"mailto:info@utelisys.com\">info@utelisys.com<\/a><\/p>\n<p>Visit the online support page or contact the Internet service administrator in your building.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Additional Tips&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Ensure your wireless network has proper security settings, as you are responsible for any misuse of your Internet connection.<br \/>\nFor issues, always provide clear details (contact info, room number, and description of the issue) when contacting support.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; sticky_position=&#8221;top&#8221; sticky_limit_bottom=&#8221;section&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/utelisys.com\/wp-content\/uploads\/2025\/01\/Socius-Lo-Huizen.jpg&#8221; alt=&#8221;Socius, Lo Huizen&#8221; title_text=&#8221;Socius, Lo Huizen&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; custom_margin=&#8221;16px||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_3_text_color%22%93}&#8221;]<\/p>\n<h3>Need more help?<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;0px||18px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;left&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]If you require technical support please leave your contact details and a clear description of the problems you encounter. We will get back to you as soon as possible. You can also contact us by phone or e-mail with the contact details provided on this page.[\/et_pb_text][et_pb_blurb title=&#8221;Phone&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf590;||fa||900&#8243; icon_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; module_class=&#8221;ai_ignore_all&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=&#8221;|IBM Plex Sans Condensed_weight|||||||&#8221; header_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;IBM Plex Sans|IBM Plex Sans_weight|||||||&#8221; body_text_color=&#8221;rgba(0,0,0,0.64)&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.75em&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;15px&#8221; header_font_size_phone=&#8221;14px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_image=&#8221;on|6px|6px|6px|6px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_text_color%22,%22icon_color%22%93}&#8221;]<a href=\"tel:+31205618106\">+31 (0)20 &#8211; 561 8106<\/a>[\/et_pb_blurb][et_pb_blurb title=&#8221;Email&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf0e0;||fa||400&#8243; icon_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; module_class=&#8221;ai_ignore_all&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=&#8221;|IBM Plex Sans Condensed_weight|||||||&#8221; header_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;IBM Plex Sans|IBM Plex Sans_weight|||||||&#8221; body_text_color=&#8221;rgba(0,0,0,0.64)&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.75em&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;15px&#8221; header_font_size_phone=&#8221;14px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_image=&#8221;on|6px|6px|6px|6px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_text_color%22,%22icon_color%22%93}&#8221;]<a href=\"mailtosupportlohuizen@utelisys.com\">supportlohuizen@utelisys.com<\/a>[\/et_pb_blurb][et_pb_blurb title=&#8221;Opening Hours&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x7d;||divi||400&#8243; icon_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; module_class=&#8221;ai_ignore_all&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=&#8221;|IBM Plex Sans Condensed_weight|||||||&#8221; header_text_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;IBM Plex Sans|IBM Plex Sans_weight|||||||&#8221; body_text_color=&#8221;rgba(0,0,0,0.64)&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.75em&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;15px&#8221; header_font_size_phone=&#8221;14px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_image=&#8221;on|6px|6px|6px|6px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b%22:%91%22header_text_color%22,%22icon_color%22%93}&#8221;]<\/p>\n<p><strong>Mon-Fri<\/strong><br \/>9:00 AM &#8211; 5:00 PM<\/p>\n<p>[\/et_pb_blurb][de_fb_form use_custom_email=&#8221;off&#8221; custom_contact_email=&#8221;supportlohuizen@utelisys.com&#8221; whole_form_padding=&#8221;||||false|true&#8221; whole_form_margin=&#8221;||||false|true&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; _unique_id=&#8221;2b7203cd-6de1-49b3-ab54-8fd25529e5ce&#8221; form_field_background_color=&#8221;RGBA(255,255,255,0)&#8221; background_color=&#8221;#E2E7F4&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;gcid-7fbff2af-76ec-4dca-bbd1-b3be0123328b&#8221; button_border_width=&#8221;2px&#8221; 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Reliable Connectivity for LohuizenUtelisys Services for LohuizenTips for Maintaining Your Internet Connection Some questions are frequently asked at our support desk. This is a short list of tips on what to do and what not to do based on that list of frequently asked questions. Follow up on these tips and your Internet connection will stay up and running in perfect condition. These tips are to be applied to all connections via a wall outlet for a network cable. For xDSL and WiFi-users, some of these tips may not apply, but most of them are generally useful. &nbsp; Do\u2019s and Don\u2019ts for the Internet Connection Do\u2019s Keep all your equipment up-to-date. Install a virus scanner and update it regularly. Use a wireless router if you want to connect via WiFi. Make sure the security of your wireless network is sufficient; you are responsible for any misbehavior through your Internet connection. In case of issues, disconnect any network equipment and check your connection via a network cable. Note that we do not provide support for non-Utelisys network equipment. Always use the contact details provided to reach out to support. When emailing support, provide sufficient information, including your contact details, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":71529,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-71860","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lohuizen - Utelisys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/utelisys.com\/en\/support\/lohuizen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lohuizen - Utelisys\" \/>\n<meta property=\"og:description\" content=\"Need support? Reliable Connectivity for LohuizenUtelisys Services for LohuizenTips for Maintaining Your Internet Connection Some questions are frequently asked at our support desk. This is a short list of tips on what to do and what not to do based on that list of frequently asked questions. Follow up on these tips and your Internet connection will stay up and running in perfect condition. These tips are to be applied to all connections via a wall outlet for a network cable. For xDSL and WiFi-users, some of these tips may not apply, but most of them are generally useful. &nbsp; Do\u2019s and Don\u2019ts for the Internet Connection Do\u2019s Keep all your equipment up-to-date. Install a virus scanner and update it regularly. Use a wireless router if you want to connect via WiFi. Make sure the security of your wireless network is sufficient; you are responsible for any misbehavior through your Internet connection. In case of issues, disconnect any network equipment and check your connection via a network cable. Note that we do not provide support for non-Utelisys network equipment. Always use the contact details provided to reach out to support. 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Reliable Connectivity for LohuizenUtelisys Services for LohuizenTips for Maintaining Your Internet Connection Some questions are frequently asked at our support desk. This is a short list of tips on what to do and what not to do based on that list of frequently asked questions. Follow up on these tips and your Internet connection will stay up and running in perfect condition. These tips are to be applied to all connections via a wall outlet for a network cable. For xDSL and WiFi-users, some of these tips may not apply, but most of them are generally useful. &nbsp; Do\u2019s and Don\u2019ts for the Internet Connection Do\u2019s Keep all your equipment up-to-date. Install a virus scanner and update it regularly. Use a wireless router if you want to connect via WiFi. Make sure the security of your wireless network is sufficient; you are responsible for any misbehavior through your Internet connection. 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